
"From the initial interview until the check came I was treated like family. I have and will continue to recommend you to friends and family."
"I was impressed with your firm from the beginning... Although I'm sure you are totally busy with cases I always felt as though mine were the only one you were handling. All my calls were promptly returned and I really appreciate that."
"You were right up front about what the workers' compensation adjuster would try to do. I did not know anything about workers' compensation laws. I think your firm did an amazing job for me and my family."
"You were abale to spot the problems immediately and fix them."
"There's no way I could have gotten the same results without your help."
"Your office a very, very profesional office. You have always treated me with great respect, honesty, and integrity."
"You absolutely are the experts in Workers' Compensation law. You never made me feel foolish."
"You know every aspect of workers' comp and used that to my benefit."
"You were very knowledgeable and treated me with utmost respect."
"I never had another worry after hiring you."
Let’s be clear: We know of no doctors who will deliberately do things to harm your case. But we’ve seen several situations where doctors accidentally make your case a lot more difficult. Here’s five ways:
1. Doesn’t put in his notes everything you tell him. Let’s say the doctor has been treating your right knee for six months. Hobbling around that long will likely cause you pain in your hip and low back, and often it causes problems in your other knee. But if the doctor doesn’t document this early in the case the adjuster will likely deny the necessary treatment early on. The OTP Solution: We give pre-printed notepads to our clients with instructions to list everything they are going to tell the doctor. It helps our clients remember everything and it also give us a second source to prove what was discussed in the doctor’s visit.
2. Mixes up how he believes the law should be with what the law really is. I recently deposed a doctor about refusing to write a prescription for a lawn service and housecleaner. (A deposition is where the lawyer asks witnesses questions which they have to answer under oath.) My client was seriously injured in a workers’ comp accident and he cannot do his own yard and housework anymore. His wife has rheumatoid arthritis and she cannot do much either. The doctor flat out said that workers compensation doesn’t provide for those services. After the deposition was over the insurance attorney, the doctor and I sat around chatting. The doctor then said that workers compensation insurance companies should not have to pay for yardcare. He confused what the law is with what he thought it should be. The OTP Solution: I’m not really interested in hearing “No” when I think the law is on our side. We took the case to hearing and won. Even though the doctor disagreed philosophically I was able to convince the Industrial Commission to stick to the law. They Commission ordered the insurance company to pay for my client’s yard service and housecleaning.
3. Tells you what workers’ compensation will and will not pay for medically. My partner Chip Permar spoke to a injured worker just last week about one of these situations. In this case the client has a pretty messed up knee and will probably need a knee replacement in the next couple of years. His doctor told him flatout: “Workers’ compensation doesn’t pay for knee replacements.” That’s simply not true. Adjusters don’t like to pay for knee replacements because they’re expensive, there is a long recovery period, and once you’ve had one you’ll need another in 10-15 years. But our firm has obtained approval for dozens of these. The OTP Solution: We don’t argue with the doctor, but we know how to ask questions in a way to get the answer we want without the doctor realizing it. For instance in this case while the client had a pre-existing condition (bad knees), this condition was non-disabling (the client had not missed time from work because of them) and although he would likely have had a knee replacement in the future anyway, the surgery was required sooner due to the worker’s comp accident. Whether or not he knew it the doctor gave us all the answers we needed to get the surgery approved.
4. Tells you to sign a Form 21 to get paid for your rating. Doctors are really really smart people. I hate to admit it but they’re probably smarter than lawyers. (Good lawyers are just pushier and never take “No” for an answer when a “Yes” is possible.) But sometimes they go outside of their own field and try to give legal advice. It’s often bad advice. When the doctor sees you for the last time he’ll give you a rating. If you can go back to your old job or make as money in a different job then you are entitled to be paid the rating. But if you cannot go back to your old job and have to look for work and perhaps take a lower paying job then you’re entitled to be paid two-thirds of your wage loss for a period of 300 weeks from the date of your injury. You get to pick whichever way you want to get paid – the rating or the wage loss, whichever pays more. Here’s the catch: If you sign the Form 21 you will have elected the rating route, even if you’re out of work and entitled to much more the other way. The OTP Solution: This is one we have to prevent before it occurs. That’s why we spread the word as aggressively as we can, telling every injured worker who cares to listen. By the way, you can help but spreading the word as well.
5. The absolute worst thing a doctor can do is to put you back to work without restrictions just to save your job. It never ever works. I spoke to an orthopedic surgeon recently whom I admire greatly. He’s done just super work with many of my clients and nearly all of them love him. He’s kind, caring, and has got really good steady hands in the operating room. But he tends to send his patients back to work without any restrictions. In the case we were talking about he assigned a 25% rating to my client’s foot – meaning she’s lost 25% of the use of her foot. But he didn’t give any restrictions against standing up all day on a concrete floor, extended walking, climbing ladders, or any of the other things which common sense tells you my client is going to have a hard time doing. The doctor explained himself by saying that if he gave hard-and-fast restrictions the company would fire the client. The OTP Solution: I was able to get the doctor to elaborate on his position during his deposition. “Basically,” he said “I expect the company to work with the injured employee and take into account her injury. I expect them to act like mature adults.” We were able to show that the employer had not treated the employee fairly – and in fact had immediately ordered her to perform work beyond her capacity. When she wasn’t able to do it they fired her. That’s a situation which we see weekly. Her case is currently pending before the Industrial Commission and we’re doing everything we can to get her weekly checks turned back on before she goes broke.

Our book
"10 Ways to Wreck Your
Workers’ Compensation Claim"
Our controversial report
"10 Things Your Insurance Adjuster Won’t Tell You"
Begin your case review by filling out the form below or call us toll free at 866 OTP Law1
Greensboro
800 Green Valley Road
Suite 304
Greensboro, NC 27408
Phone: (336) 274-4494
Fax: (336) 274-4525
Directions
Winston-Salem
110 Oakwood Drive
Suite 420
Winston-Salem, NC 27103
Phone: (336) 274-4494
Fax (336) 631-5225
Directions
Burlington
409 Alamance Road
Suite C
Burlington, NC 27215
Phone: (336) 226-5925
Fax: (336) 226-4492
Directions
Raleigh
3700 Glenwood Ave
Suite 350
Raleigh, NC 27612
Phone: (919) 573-5241
Fax: (919) 785-2239
Directions
Asheboro
854 South Cox Street
Asheboro, NC 27203
Phone: (336) 633-4496
Fax: (336) 633-3394
Directions
Charlotte
1914 J.N. Pease Place
Charlotte, NC 28262
Phone: 704-547-1617 & 704-547-1819
Fax: 704 919-3439
Directions
What should I do if I am injured on the job?
What is the North Carolina Industrial Commission?
What am I entitled to if I am injured on the job?
The Workers' Comp Adjuster Denied a Perfectly Legitimate Claim.
An Example of a Workers' Comp Adjuster Manipulating the Recorded Statement.